Lighthouse Psychiatry Brain Health Center

IT Systems Administrator (Healthcare)

Job Summary:

Key Responsibilities:

Microsoft 365 & SharePoint Administration:

• Administer Microsoft 365, Teams, Outlook, OneDrive, SharePoint, and Exchange Online.
• Manage user accounts, licensing, permissions, MFA, and security policies.
• Configure SharePoint document libraries, secure file sharing, and access controls.
• Troubleshoot Outlook, Teams, email, calendar, and cloud synchronization issues.
• Manage Microsoft Entra ID, identity management, and administrative permissions.

Google Workspace Administration:

• Administer Gmail, Google Drive, Calendar, and Google Workspace Admin Console.
• Manage organizational accounts, domains, user permissions, and security settings.
• Configure and troubleshoot email routing, DNS, SPF, DKIM, and DMARC.
• Support secure collaboration and interoperability between Google and Microsoft environments.

Email & Data Migration:

• Plan and execute email migrations between Google Workspace, Microsoft 365, Exchange Online, and other email hosting platforms.
• Migrate historical emails, mailbox folders, contacts, calendars, and associated account data.
• Perform mailbox-to-mailbox, user-to-user, and domain-to-domain migrations.
• Support migration and consolidation of multiple business email domains and accounts.
• Migrate files between Google Drive, OneDrive, and SharePoint.
• Configure email forwarding, aliases, shared mailboxes, distribution lists, and domain routing.
• Minimize downtime, prevent data loss, and maintain business continuity during migrations.
• Validate migrated data, mailbox integrity, permissions, and email functionality.
• Develop migration plans, backups, rollback procedures, and post-migration verification.
• Maintain appropriate HIPAA safeguards when migrating healthcare-related information.

HIPAA Compliance & Cybersecurity:

• Configure cloud environments to support HIPAA Security Rule compliance.
• Implement MFA, encryption, role-based access controls, and secure authentication.
• Manage audit logs, security alerts, and user access reviews.
• Assist with security risk assessments and remediation.
• Support secure employee onboarding and offboarding.
• Maintain appropriate backup, retention, recovery, and incident-response procedures.
• Coordinate with vendors regarding business associate agreements and data protection.

Backend IT Support & Systems Optimization:

• Provide remote technical support for staff and management.
• Troubleshoot Windows, macOS, iOS, email, and cloud application issues.
• Support multiple business entities, domains, and cloud environments.
• Improve integration between Microsoft Teams, Outlook, Google Calendar, and other business applications.
• Implement efficient document management and cloud storage workflows.
• Support automation, software integration, and system standardization.
• Maintain technical documentation, system inventories, and administrative procedures.

Required Qualifications:

• Minimum 3 years of professional IT systems administration experience.
• Strong hands-on experience with Microsoft 365, Exchange Online, SharePoint, Teams, and Google Workspace.
• Demonstrated experience successfully completing business email and mailbox migrations.
• Experience migrating email and data between Microsoft 365 and Google Workspace.
• Proficiency with DNS, MX records, SPF, DKIM, DMARC, and email routing.
• Knowledge of cloud security, identity management, MFA, and access controls.
• Understanding of HIPAA security and healthcare data confidentiality.
• Experience troubleshooting Mac, Windows, and cloud-based systems.
• Strong technical documentation, communication, and independent problem-solving skills.

Preferred Qualifications:

• Experience supporting healthcare organizations or HIPAA-regulated businesses.
• Microsoft 365 or Google Workspace Administrator certifications.
• Experience with Microsoft Entra ID, Intune, and Defender.
• Familiarity with migration tools such as BitTitan MigrationWiz, ShareGate, or equivalent platforms.
• Experience consolidating multiple companies' cloud environments.
• Familiarity with athenahealth or other healthcare EHR platforms.
• Experience with Apple Business Manager and Mac/iPhone business environments.
• Experience with PowerShell, automation, and cloud administration scripting.

Contract Details:

• Part-time independent contractor position.
• Approximately 5–15 hours per week, depending on operational and project needs.
• Remote work with flexible scheduling.
• Occasional availability for time-sensitive IT support or scheduled migrations.
• Mix of ongoing systems administration and project-based assignments.
• Strict confidentiality and compliance with applicable healthcare security requirements.

How to Apply?

1. Your experience administering Microsoft 365, SharePoint, and Google Workspace.
2. Examples of email migrations you have personally completed, including the platforms involved and approximate mailbox counts.
3. Your experience working with HIPAA-regulated organizations.
4. Your hourly rate and weekly availability.
5. Any relevant technical certifications.